Meet The Team Behind Blackrobe

Driving Automation Across the E-Commerce Stack

At Blackrobe, we build smart automation for modern e-commerce platforms—making backend operations faster, leaner, and more intelligent. With deep expertise in AI systems, platform architecture, and digital commerce, our team develops scalable tools tailored for Shopware, Magento, and complex multi-platform environments.

Chief executive officer

Kilian

Schwiebacher

Kilian leads Blackrobe.ai with a focus on technical product development and platform strategy. With a strong background in full-stack development, AI engineering, and e-commerce system integration, he has delivered scalable automation solutions for European retailers and enterprise clients. His experience includes advanced backend automation, Shopware and Magento customization, and building LLM-powered agents for commerce workflows.

  • E-commerce architecture (Shopware, Magento, Shopify)
  • AI/LLM integration
  • Automation infrastructure
  • Full-stack software engineering
head of business

Eric

Inouye

Eric oversees business development, partnerships, and customer success at Blackrobe.ai. He ensures alignment between technical solutions and business outcomes, working closely with enterprise clients and platform operators to drive adoption and value. Eric brings experience in B2B SaaS growth and operational strategy across digital sectors.

  • Business development
  • Partner & client engagement
  • Operational scaling
  • E-commerce strategy
head of business

Eric

Inouye

Eric oversees business development, partnerships, and customer success at Blackrobe.ai. He ensures alignment between technical solutions and business outcomes, working closely with enterprise clients and platform operators to drive adoption and value. Eric brings experience in B2B SaaS growth and operational strategy across digital sectors.

  • Business development
  • Partner & client engagement
  • Operational scaling
  • E-commerce strategy
Head of AI Development

Aaron

Fong

Aaron leads AI and machine learning development at Blackrobe.ai. He focuses on building intelligent systems that power backend automation—ranging from product classification and catalog enhancement to dynamic process optimization. His expertise includes model design, deployment, and performance tuning for high-volume commerce environments.

  • Machine learning & AI systems
  • Data-driven automation
  • Workflow optimization
  • Real-time platform intelligence